Hi. I am also from Chennai and used a hathway cable internet connection ( infact 2 connections, one at home and one at Office. My experience whith hathway has been terrible. yes their customer service responds immediately but their speeds are pathetic. They promise 256 kbps and deliver only 128 or less. At no time did it even go anywhere close to 256. Prior to entry of BSNL and VSNL into broadband I used hathway. I have now changed my office to BSNL and home to tataindicom. The speeds are over 256 kbps.
yes coming to your subject since 2003 may i have been using a Linksys wireless router with my Hathway connection without any problems. Presently I use the netgear wireless router with my BSNL connection at Office.
Hathway uses static IP address settings.
You will need these details which are available on the cable modem provided by them. If not use the ipcongig command with winXP with the computer directly connected to the cable modem to find the details.
Access the netgear router using
192.168.0.1.
Basic settings
Use the NO Login in required page.
Fill in the static IP address and DNS addresses as given by hathway.
Save the settings
Switch off the modem and then switch it on. Then switch on. Then switch on the router.
First connect to the router by ethernet cable and see that you are able to access the net.
If you cannot login you may require to reset the modem. this is dome at the control station which you will have to ask hathway ( tell them you reformatted the machine)
Otherwise you check the use computer mac address in the router basic setup page.
hopefully this could help you.
My advise throw out hathway. their speeds are bullshit. i returned two connections and they have still not bothered to collect the modems ( on hire)